Welcome to Episode 38: How To Competently Serve Your Client by Understanding Their Needs
You’ve probably heard me say that actually doing an organizing job is all very personalized to your style, how you prefer to work, and the client’s specific project because everybody has different stuff. One of the biggest keys to being successful is knowing how to competently serve them the moment you show up so that they can immediately feel the difference and see the value of your work together. Whether this is your first client or your fiftieth client, every single job is going to feel like you’re starting over again just a little bit, since you learn something new each time.
What I Talk About:
(00:00) – Intro to the Episode
(01:11) – Recognizing your clients’ clues on how to serve them well
(03:37) – The example of the Working Couple
(05:44) – Knowing what to do during your first session with a new client
(07:59) – Developing systems based on your clients’ individual routines
(09:42) – How the Inspired Organizer® course prepares you for the consultation
(14:13) – Showing up confidently and getting started on your first job
(20:14) – The emotional contrast between the client and the organizer
(21:37) – Episode Wrap-up & An invitation to Jen’s FREE CLASS.
WANT TO REVIEW OUR SHOW?
Are you subscribed to my podcast? If not, I want to encourage you to do that if you don’t want to miss an episode. Click here to subscribe to the podcast!
Now if you’re really feeling like spreading the love, we would be so grateful if you left a review on iTunes too. Reviews help us get found + we love getting the feedback. Just click here to review!
Join our free Facebook group for podcast insiders to get notified about new episodes (plus get behind-the-scenes access and other goodies weekly)!