233 | All about AI For Professional Organizers (Part 1 of 3)

BusinessPodcastMarketing

Nov 4

Written By Melissa Klug

Are you scared of AI? Unsure of how to use it?

Don't know that it can help run your organizing business and cut down hours of your work per week? We're doing EVERYTHING AI this week. This is part 1 of 3 so don’t miss the other two, which you can find by clicking HERE.

This episode is better on video so you can follow along with the slides—here you go!

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You can listen right here by pressing play, or you can read the full transcript below!

LINKS FOR LISTENERS

Connect with Melissa and Pro Organizer Studio: CLICK HERE
If you are interested in our Inspired Organizer® program, you can find us at www.inspiredorganizer.com
We have a whole library of podcasts here, our YouTube channel, and you can find us on Facebook and Instagram at Pro Organizer Studio.

FULL TRANSCRIPT

Melissa Klug: Hey, pro organizers. It’s Melissa, and I’m about to tell you something that—if you enjoy the podcast (which I hope you do, because you’re listening to me right now)… maybe you stumbled upon me by accident while looking for a true crime podcast. This is not a true crime podcast, so you might want to mosey along. But if you want to start a business and be a really great organizer, you can just stay and listen.

I’m going to give you three podcasts this week. It’s podcast palooza, because we have such an in-depth topic to talk about. This is more like a mini workshop than a podcast—or it’s one of those podcasts where you open it up and you’re like, “Wow, this podcast is 17 hours long.”

It’s not going to be 17 hours long, but it is going to be about an hour and a half. So buckle up, you guys.

This is a continuation of our series where I’ve gone back and given you the content that we delivered at the How To Summit in Dallas in September.

We did this as a workshop, and not everyone was able to come and hear that workshop. There were other workshops going on—you had to pick. So we just want to make sure that this information gets out to everybody and anybody, because AI is absolutely the new frontier, and it’s something that really scares a lot of people.

Or it just makes you unsure, or you don’t know about it. We are going into everything that you need to know—from the basics all the way through how to do some really in-depth stuff in your organizing business and really leverage this as a tool.

My friend, my business partner, Cabri, is with me—and Cabri is the reason that I really started to dive into AI.

I’ll tell that story, but she is here now. So we say this in the podcast, but I want to actually start out by saying it as well: If you go to proorganizerstudio.com/links, you will be able to follow along on the slides, and you can follow along on video if you prefer.

Or you can listen while you’re on your way to a client, and then maybe tonight you want to go check out the video—because some of the things that we’re going to be talking about do have slides, and it would be helpful to see what we’re talking about visually.

So I would love for you to have all of the options to listen to this. ProOrganizerStudio.com/links. That link will also be in the show notes—which is all the words at the bottom of this podcast page, wherever you may be listening.

And then the last thing I’m going to say is: In the last week, I’ve had a couple of curveballs thrown at me, and originally our Inspired Organizer enrollment was closing—if you’re listening live or super on time today—November 4.

I have extended that, because I wasn’t able to get as much information out about the program as I wanted to—because I was super sick last week, which is awesome. Absolutely five-star experience. And just a couple other things happened in my life, and that’s life, right? Like, we get these curveballs.

So I’m giving everyone another week if you want to decide to join us. That will also be at ProOrganizerStudio.com/links. Or you can email me at hello@proorganizerstudio.com if you have questions—if you want me to tell you anything you want to know about the program. I would love to have you, and I would love to help you improve your business, get more clients, increase your revenue, make your goals—all those things.

Okay, it’s time to dive into the great big world of AI. This is part one of my conversation with Cabri. Have a great day, organizers.

Melissa Klug: Cabri, welcome back to the podcast. Hello—755th thousand time.

We gave a workshop at the How To Summit three times in a row, and by the end, I feel like I’m not entirely sure what I was saying. Do you feel that way?

Cabri Carpenter: Absolutely. I kept— I might have hallucinated.

Cabri Carpenter: Yes. It was like a blackout, and I was like, “Man, I hope I mentioned that one thing I was supposed to say,” and… never—we’ll never know that.

Cabri Carpenter: I was like…

Melissa Klug: I think I said that, but did I?

Melissa Klug: And then there was, at one point, I think in the third workshop, where I was like, “Did I already say this another time?” But anyway, we’re not going to do that to you today. Today you get fresh, ready-to-go us.

Melissa Klug: I want to just back up and say: I want to thank you, because you are the reason that this exists.

Melissa Klug: Because what happened was—I like to think that I’m up on a lot of things, right? I know a lot of things, and I try to make sure that I’m up on topics that are out in the universe that are important to organizers.

Melissa Klug: And what happened was: Cabri would text me just out of the blue and be like, “Hey, have you done blah, blah, blah on ChatGPT?” And I’m like… I do not know what you are talking about right now.

Melissa Klug: And she was doing all of this really crazy, inventive stuff, and really using AI in a very intelligent way. And so I just was like, “Please, sensei, teach me your ways.”

Melissa Klug: And we eventually just said, “Hey, we’re going to put this together.” And I learned a lot from you because you basically were like, “I’m going to figure this out.” Is that fair? Like, how did you get into it, I guess, is a better question.

Cabri Carpenter: If you had asked me like six months ago, I was still using ChatGPT like, “Hey, what groceries do I need to make this recipe?” Like—very basic.

Cabri Carpenter: And then we’re going to blame it on the ADHD and those obsessive behaviors where I just went down the rabbit hole. And then it was podcasts and TikToks and it was everywhere for me.

Cabri Carpenter: And then suddenly, once it’s everywhere, you learn all the different ways to use it. And so it became very immersive very quickly.

Melissa Klug: And it was a combination of you and one of my best friends, who uses it all the time for really in-depth work stuff. She has a corporate job—she does some really inventive things with it.

Melissa Klug: And she would start telling me how she was using it. And by the way, she was using it as a combination of meal prep, life prep, exercise, and then work and everything else.

Melissa Klug: And so between the two of you, I was like, “Man, I’m really missing the boat.” And then I got up to speed and have realized how many things I’ve really missed out on.

Melissa Klug: And then the cool thing is—and we’ll talk about this a little bit—but after our seminar, we had some people that started to implement some of the things we talked about, and they are doing things that I’m like, “Oh my gosh, that is genius.”

Melissa Klug: And I’m just excited by how much people really left our session and— I felt like—really went out and then used the information.

Melissa Klug: And so that’s the goal of this podcast too. We just want you to go out and try it.

Cabri Carpenter: I want AI to be accessible and not scary, not overwhelming. I want it to be another one of those tools that you can use in your business that buys you back time.

Melissa Klug: Yeah, absolutely.

Melissa Klug: So what we are going to do is: We are going to go through our workshop that we gave, and there are slides to follow along.

Melissa Klug: So I did this—if you listen to my podcast—when I did my own main stage presentation. We’re going to do the exact same thing with this.

Melissa Klug: If you would like the slides, and if you would like to follow along, just go to ProOrganizerStudio.com/links, and you can either watch us on video or you can just download the slides and follow along on your own.

Melissa Klug: But we would love to have you get these slides so that you can follow along and we don’t have to overly explain what we’re doing.

Melissa Klug: So, you ready? Let’s go.

Melissa Klug: We are just going to do a quick introduction. Obviously you know me. I am here full-time at Pro Organizer Studio.

Melissa Klug: I also have a professional organizing business, Home by Eleven, in the Minneapolis area. And with Cabri, I co-own organizernearme.com—and I love talking about this stuff.

Melissa Klug: Cabri, who are you?

Cabri Carpenter: I am the founder of Minimize and Organize, based in Lubbock, Texas. I have a slight other collection of businesses that I enjoy—a couple in the home service arena.

Cabri Carpenter: But then I also help on Organizer Near Me. And most importantly, this is probably my favorite part: I get to be a mentor in our Inspired Organizer community.

Cabri Carpenter: Like Melissa said earlier, I’m always trying to stay ahead of the curve so that I can actually help everyone with all the things that are constantly changing in our world.

Melissa Klug: You find all the new things. And sometime we’re going to have to do a separate podcast on all your other businesses, because they’re all fascinating—but it’s not for today.

Cabri Carpenter: Yeah.

Melissa Klug: So the first thing that we want to start out with is just asking you: How do you feel about using AI?

Melissa Klug: And when we asked this in the room, a lot of people ended up in this middle category.

Melissa Klug: The first category is: I basically have absolutely no idea. I’ve never opened ChatGPT. I know the very bare minimum about it.

Melissa Klug: The second category is: You know what? I know a little bit about it. I’ve done some searches, I’ve used some prompts, I’ve used it in a couple ways—but I know there are ways that I can be using it better in my business.

Melissa Klug: And then the third category is: Listen, I know everything about ChatGPT, I know everything about AI, and I could probably be teaching this—or I could probably be leading this podcast.

Melissa Klug: Most people were in that middle category where they’re like, “Hey, I’ve used it a few times, but I really don’t know.”

Melissa Klug: And that’s where I was, honestly. So when you started pushing me, I was in the “Yeah, I’ve totally used it,” but I hadn’t really opened my mind to all the possibilities of how I could use it for my business.

Melissa Klug: So assuming that most people listening are probably in the first and second category—very proud of you if you’re in that third category of “Hey, I’m an ace user.”

Melissa Klug: But I think this is one of those examples where even if you are pretty experienced, there is always something new to learn—always.

Melissa Klug: Even the people who raised their hand and said, “I’m well-versed, I’m an expert in it,” almost all of them came up after our workshops and said, “Oh, hey, I learned something new,” or “I learned a new way to use AI.”

Cabri Carpenter: And so that was really affirming to hear too.

Melissa Klug: Yeah. And the nice thing is that they also taught us some stuff—which we’ll talk about in a little bit, too.

Melissa Klug: So what we are going to be covering today is: We’re going to talk about how AI can be a useful and profitable tool for your business.

Melissa Klug: That’s really our main goal—always—in everything that we do here. We want things to be good for your business and profitable.

Melissa Klug: We want you to find and get started on an AI platform. So there are lots of different platforms to choose from, and we’re going to walk you through a few of those.

Melissa Klug: We are going to be talking about creating, editing, and defining prompts—because that’s really where the major magic of AI comes in: you get really good prompts.

Melissa Klug: And we’re going to talk about what the difference is between an okay prompt and a great prompt.

Melissa Klug: We are going to talk about using AI for audits and automations in your business, and then we’re going to talk about a lot of other AI tools—way beyond what you might have already thought of—so that you can use AI to achieve your longer-term goals.

Melissa Klug: AI is a tool that you can use for both tactical and strategic things in your business, and we want to teach you a little bit more about that.

Melissa Klug: What is AI? When we say “AI,” everybody knows what that means—but do you really know what AI is?

Melissa Klug: AI stands for artificial intelligence, and it’s basically a technology that allows computers to perform tasks that usually take human thinking.

Melissa Klug: So: recognizing patterns, answering questions, brainstorming—things like that we typically do in our own brains. We could just get the world’s fastest assistant.

Melissa Klug: One of the things that my husband talks about a lot is: We’ll ask a question like, “Oh, what was that? What was the name of that movie?” Or whatever.

Melissa Klug: And he always goes, “If only we had the world’s fastest computer just sitting in our pocket. If only.” And we’re like… we do.

Melissa Klug: But AI is essentially the smartest, fastest digital assistant that you can possibly have. And the thing about AI is it can allow you to work so much faster.

Melissa Klug: It does things in seconds that would take us hours and hours to do. So we’re really trying to be efficient and save our time.

Melissa Klug: One of my favorite statistics—and I’ve talked about it before on the podcast, but it’s been a while—is: We get more information in one day than most people in the 1850s got in their entire lifetime.

Melissa Klug: Just think about the number of things you’ve consumed today. All of those things are out on the internet, and it’s just a volume of information that humans can’t adequately process.

Melissa Klug: So the cool thing about AI is it’s taking all of that information and really distilling it down for you so that you can use it more effectively.

Melissa Klug: AI is everywhere, and you may or may not have been paying attention to it.

Melissa Klug: If you’re following along on the slides, I have something up on the screen, and I just Googled the question: “What is the How To Summit?”

Melissa Klug: If you’ve Googled something recently, you might see at the top of the page—before you get to a link, before you can click on anything—it gives an AI overview.

Melissa Klug: This overview says: “Here’s what the How To Summit is. Here’s what you can expect.” It’s distilling all that information from all the different parts of the internet and giving you a synopsis.

Melissa Klug: The other place AI is: If you go to any website—think about service providers that you have or anything else—there is almost always now a virtual chat option.

Melissa Klug: There’s that little chat button, and you go, “Ooh, man, I really hope I get a real person.” Nope—not a real person. It’s usually an AI bot.

Melissa Klug: But the great thing is that those AI bots actually have a lot of answers. So yes, you may need to get a human at some point, but there are a lot of things.

Melissa Klug: And I gave an example of just typing something into Canva about how to create a document with AI. So use those chatbots because they actually have a lot of really great information.

Melissa Klug: But the point is: AI now is absolutely everywhere, and you’re interacting with it whether you intend to or not.

Melissa Klug: Okay—so what is AI for organizers?

Melissa Klug: Cabri, in your business you use it a ton of different ways. Can you tell us a little bit about how you use it at Minimize and Organize?

Cabri Carpenter: Basically everything.

Cabri Carpenter: I tried to list out some of the things that we’ve used it for on this slide, but everything from onboarding materials, standard operating procedures… I use it to brainstorm—especially when there are too many thoughts in my head and I need to organize my own head.

Cabri Carpenter: All of our content, all of our marketing plan—we have different AI chats for different channels and different ways that we’re using that.

Cabri Carpenter: I’ve had ChatGPT review my proposal and my project and my contract, and we really use it for—it’s a daily thing in our business.

Cabri Carpenter: Even if it’s not originally creating something for us, it is one of those things that I use as a fact checker, as a grammar checker, as a “Hey, where else could we use this? What else could we do here?”

Melissa Klug: Yeah. It is absolutely amazing for so many different parts of your business.

Melissa Klug: And basically what we wanted to get out of both our workshop and this podcast is: We just want to open your mind to all of the potential things it could do for you.

Melissa Klug: When you think about all those little things in your business that you’re like, “Oh my gosh, I have to do X, Y, Z. Oh, I can’t believe I have to…”—there are so many things that you can put into ChatGPT (or your AI weapon of choice) and get it done.

Melissa Klug: I was having a conversation with someone the other day in our Inspired Organizer group, and she was talking about her Google Business posts.

Melissa Klug: And I was like, “You could go on AI and you could say: ‘This is my Instagram. Can you please turn these into Google Business posts?’”

Melissa Klug: There are a million things you could do that would take you hours and hours. It’ll take ChatGPT about 30 seconds.

Melissa Klug: So tons of things in your business—and in mine too.

Melissa Klug: Okay, so one of the things that Cabri and I believe very strongly is that business owners who capitalize on tools like AI are going to have greater revenue growth. You’re going to have higher profit margins.

Melissa Klug: And by the way, AI can help you figure out how to get some of those things. You can ask it questions and feed in your information and say, “How can I grow revenue?” “What if I raise my prices $5 an hour or $10 an hour?”

Melissa Klug: We want you to have a larger piece of your marketplace and win over your competitors who aren’t using these tools.

Melissa Klug: And I will tell you— as someone who’s been coaching organizers for a long time now—I hear quite a bit (not daily, but it feels like daily sometimes) the phrase: “I’m not techie. I’m not technical. I don’t know how to do these things. I don’t know how to do X, Y, and Z.”

Melissa Klug: And what I said at the How To Summit—and I stand by the statement—is: In the year of our Lord 2025, you do not have the luxury of saying, “I’m not techie.”

Melissa Klug: In 1993, when I started college and I had to go to the basement of the chemistry lab to send an email on an MS-DOS computer, that is a totally different timeline, right?

Melissa Klug: But we are in a time where you have to be minimally dangerous on technical stuff. Otherwise entrepreneurship is going to be a little bit of a hard slog.

Melissa Klug: Do you agree with that, or did I just give a rude hot take?

Cabri Carpenter: No, I definitely agree. I think that as business evolves, tech is a part of that—and you have to evolve with it. Otherwise the outcome is probably not going to be fabulous.

Melissa Klug: Yeah. And the pace of technology—I totally get—is very stressful. Especially if it’s not your native language, if you weren’t a digital native (which many of us in the organizing industry were not), I know it can feel overwhelming.

Melissa Klug: But one of the things that I will always tell people is: There is so much support available. I call it YouTube University.

Melissa Klug: There are a million videos on YouTube that you can go watch and start to learn some of these things—and really just be intellectually curious and try to figure it out.

Melissa Klug: But I want you to get rid of the phrase “I’m not techie” in your vocabulary. I think it’s really important for us to not say that.

Melissa Klug: The other thing that I hear a lot from organizers specifically is: “AI is cheating.”

Melissa Klug: And one of the things that we had on the screen was a picture of Henry Ford—the inventor of the Model T and obviously Ford Motor Company. And he had a phrase that said: “If I had asked people what they wanted, they would’ve said faster horses.”

Melissa Klug: Okay? Cars would never have been invented if Henry Ford had said, “Hey, what are you looking for?”

Melissa Klug: So you have to use these tools that you’ve been given—and it is a tool. I’ve used the word “tool.” It is a tool.

Melissa Klug: It is not a replacement. It’s not a replacement for humans. It’s not a replacement for our thought processes. But it is a replacement for a lot of time spent on things that are not valuable.

Melissa Klug: And your time is money. I want you to think about the next time you’re struggling over something—even if it’s only 15 or 20 minutes.

Melissa Klug: If you charge a client $100 an hour, that 15 minutes is $25. Your time is money.

Melissa Klug: So if AI can do something for you in 30 seconds that it would take you three hours to do, you’ve saved yourself—in my opinion—$300. It’s budget-friendly outsourcing.

Melissa Klug: The other thing it does is—I used it the other day to do some analysis on a website, and the analysis it came up with was so thoughtful, I wouldn’t have come up with it myself.

Melissa Klug: So we talk about how it promotes creative thinking, and I think that’s a big part of it too.

Melissa Klug: Do you have any thoughts on the “AI is cheating” commentary?

Cabri Carpenter: No—because I love AI and I use it all the time. And I do use it as a tool.

Cabri Carpenter: I’m going to touch on the creative thinking part. I use AI often, and it is constantly offering me more.

Cabri Carpenter: So I’ll ask: “I need help inputting some keywords for this blog. Can you help me do that?” And then suddenly it spits it out and it’s like, “Oh, hey—would you like an email lead magnet opt-in here?” And “Would you like to add an affiliate link here?”

Cabri Carpenter: And in regards to “Is it cheating?” No, I don’t believe so.

Cabri Carpenter: I really think it’s going to help fill the gaps in your business that you may not even recognize are there.

Cabri Carpenter: It’s such a powerful tool, and it’s going to help you clean up, streamline, and fill the gaps on all those little things that constitute “time is money,” and your time is worth something.

Cabri Carpenter: And we want to make the most bang for your buck, essentially, and build a strong business. It’s going to help you do all those things.

Melissa Klug: I think that I’ve heard this phrase about it being cheating so much—and that’s why we had to put it in the presentation—because I’ve heard so many people say it.

Melissa Klug: But I’m like… we don’t say that about Excel, right? We don’t say, “Oh, I have a spreadsheet. I should probably be adding all these things up with a pencil and paper,” right?

Melissa Klug: No. We use Excel to make spreadsheets. Is that cheating? I don’t think so.

Melissa Klug: This is the same thing. It’s just we’re using a tool that has been given to us by very smart people.

Cabri Carpenter: It’s a new-age tool that has a lot of unfamiliarity—and that causes people to stress about it.

Melissa Klug: It feels a little scary.

Melissa Klug: All right—so the other thing too, and this is one that I really urge you to look up (because it really is something you need to see rather than have us describe): A lot of people are afraid of “AI will replace me.” And I understand this.

Melissa Klug: We had a picture that Cabri put together that said: “AI will make designers obsolete.”

Melissa Klug: And it’s basically showing handshakes of people with many wrists, extra hands, all sorts of things. So I really want you to go look it up.

Melissa Klug: But AI can’t replace human connection. Obviously AI is not going to organize a house, right?

Melissa Klug: AI is still going to be something that you can use for those tasks in your business that you are too tired to do—because you’re busy worrying about your clients and thinking about your clients and other things.

Melissa Klug: Okay, so if you are a beginner, we’re going to get started with AI.

Melissa Klug: Can you talk to us a little bit about some of the platforms that are out there?

Cabri Carpenter: Okay. If you’re looking at the slides, I dropped some of the more popular, well-known AI platforms.

Cabri Carpenter: And when I tell y’all, I was not using AI religiously like I do today—even 12 months ago. And so this list is not even scratching the surface on all the different AI platforms, plugins, widgets, help desks—everything that AI is embedded into now.

Cabri Carpenter: But I did list some of my favorites. I am definitely a ChatGPT girl. I’m waiting for the day that my ChatGPT really messes something up and I’m just like, “Nope, I’m done. I’m over it.” It hasn’t happened yet, luckily.

Cabri Carpenter: But ChatGPT is one of those kind of full-service suites. Claude, Perplexity, and Gemini are also some options.

Cabri Carpenter: You have some specialty options. One of the ones that was also mentioned at the How To Summit was Otter AI.

Cabri Carpenter: And I’m seeing organizers use that when they walk into a client’s home to do an in-home consult. It’s recording and summarizing notes for the client, and I absolutely love that as a tool.

Cabri Carpenter: Especially if you have a team and you need to communicate all those little funky details about someone in their space very quickly and succinctly.

Cabri Carpenter: Descript is another fabulous one that I know Melissa uses.

Melissa Klug: I love Descript.

Cabri Carpenter: Yeah—I know she uses it for podcasts. She gives us recaps.

Cabri Carpenter: Someone asked about a past Zoom call in our Inspired Organizer group the other day, and she was like, “Oh, here you go. The AI recap said it was at minute 15 and 34 seconds,” and it just makes life so easy.

Cabri Carpenter: And then another one that I like is Canva Magic, right? I haven’t used that one as much as ChatGPT, but I have played with it a little bit.

Cabri Carpenter: And then almost all—this is a pretty bold statement—but almost all of the CRM platforms that you can use (whether that’s 17hats, Dubsado, HoneyBook) are also incorporating their own AI tools within the platform.

Cabri Carpenter: It’s really everywhere. My recommendation would be: start with one and get familiar with it.

Cabri Carpenter: I think when I got started, I really was just using it to say, “Hey, I have this in my pantry and in my fridge—make me a recipe,” or “Here’s my recipes that I need for the week. Tell me what I need to get from the grocery store.”

Cabri Carpenter: And you can get started that simply.

Melissa Klug: Yeah. I would appreciate if you stopped talking about recipes, because we are recording this podcast, my office is attached to my kitchen, dinner is done, and you keep talking about food—Tim is cooking right next to me—and it’s starting to be a problem.

Melissa Klug: Also, I’ll say: I got a point at trivia last night because “Gemini” was an answer to one of the trivia questions. The category was zodiac signs, and it was “things that are named after zodiac signs.” And it was like “Google’s…” and I didn’t even need the rest of it. I was like, “Gemini—got it.”

Cabri Carpenter: That is so impressive.

Melissa Klug: Yeah, it was really great. So I was like, “Cabri got me a point.”

Melissa Klug: But the point is: There are absolutely tons of different platforms.

Melissa Klug: And HoneyBook is a good example of: If you use HoneyBook, you might not even know they have an AI agent.

Melissa Klug: One that my friend Missi has been talking a lot about this week is Fyxer—F-Y-X-E-R—for email. She’s doing a trial on it and said it has done some absolutely amazing things for her.

Melissa Klug: So just start looking around, and then get comfortable with one.

Melissa Klug: I know I have used Canva Magic Write quite a bit and it’s really good—but ChatGPT, to me, is still the one that feels like the pinnacle. It feels like it’s the best, but that’s probably in the eye of the beholder.

Cabri Carpenter: Absolutely.

Cabri Carpenter: Okay—so if you’re unfamiliar with using AI in any capacity, I would really recommend starting your week off Monday morning—as things come up in your life, especially if you have an admin day—just see how ChatGPT (or another AI platform) could help.

Cabri Carpenter: We use it for meeting recaps, social media content, blogs— a lot of our marketing ideas, brain dumps, outlining processes. We use it for everything.

Cabri Carpenter: So I would recommend: Sit down. If you have something you’re working on in the moment, go to ChatGPT, go to another AI platform—see if it can help you.

Cabri Carpenter: Type in a prompt, give it the context, see if it’s good.

Cabri Carpenter: I’m going to give you some tips on the prompting portion later, but it’s definitely one of those muscle-type analogies: The more you use it, the stronger it gets.

Cabri Carpenter: And that’s super important to recognize, because the more you use it, the more confident it will get.

Cabri Carpenter: There’s also an internal algorithm where it learns you. It gets to know you and how your business operates, and the tone of voice that you like to use in your social media content.

Cabri Carpenter: And the more you use it, the easier it becomes to get the content you want out of it.

Melissa Klug: It is so smart about being able to read tone and read—just personality, for lack of a better phrase. It can really understand how you go into things.

Melissa Klug: And we’ll talk a little bit about how you can train your AI also, but it picks it up really quickly.

Cabri Carpenter: I’m going to tell you this: I was working on an email newsletter, and I was like, “Man, the words are not working for me, and it needed some pizazz.”

Cabri Carpenter: So I was like, “Please write this in the tone of Melissa Klug from Pro Organizer Studio.” And it spit out the most perfect email.

Cabri Carpenter: And I read it and I’m like, “It’s her voice in my head. These are words I’ve heard her say.” It’s fascinating.

Melissa Klug: You’re like, “Please write like the crazy person that I work with.”

Melissa Klug: So we love it. Yeah. It really is.

Melissa Klug: By the way, if you’re doing it right, you should have your own voice and your own style. And that’s what we want you to do.

Melissa Klug: We want you to take ChatGPT (or whatever AI agent you’re using) and use it as a starting point. It’s not the ending point.

Melissa Klug: We want you to add your own feeling, your own thoughts, your own words. But it’s good to just have that structure.

Cabri Carpenter: Oh yeah. So it’s not perfect. That’s the one thing I always remind people: It’s not perfect.

Melissa Klug: Are you trying to tell me that everything on the internet is not true?

Cabri Carpenter: Oh my gosh—yeah. Come on.

Cabri Carpenter: It’s not perfect. Sometimes you do have to help it along. Melissa told everyone I used ChatGPT to create this presentation, and when I sent it to her to proofread, “proofread” was spelled incorrectly.

Melissa Klug: On this slide, it actually said “proofread,” which is definitely not how you spell it.

Melissa Klug: So—close, but not it at all.

Cabri Carpenter: It was really close. Not it at all.

Cabri Carpenter: So you do have to babysit it and double-check your work.

Cabri Carpenter: I’ve even asked it before to cite sources on where it’s pulling information, if I’m pulling stuff from the internet for a specific topic or purpose.

Cabri Carpenter: It also can be a little characteristic when it comes to its language—like when it’s spitting stuff back out to you. Certain things, over time, you recognize and can pinpoint.

Cabri Carpenter: Em dashes are one of those. A lot of kids are getting kicked out of college classes because they’re using em dashes, and people are afraid it’s an AI plagiarism thing. Some people realized they didn’t know what an em dash was.

Melissa Klug: By the way, I use them all the time when I’m actually writing things. So now I’m going to be accused of the same thing.

Melissa Klug: But it’s basically when you use a dash instead of a comma or a semicolon or whatever. I use those all the time, and I always have.

Cabri Carpenter: Yeah—no, me too.

Cabri Carpenter: And I’ve had to tone it back because I don’t want people to think it’s not authentic.

Cabri Carpenter: Emojis are also a ChatGPT thing. I don’t know if that’s for all AI platforms, but the emojis are structured in a way—you can spot it from a mile away if you’re used to looking for it.

Cabri Carpenter: So you get to help your AI model edit or review. You can tell it, “Hey, I don’t want any emojis,” and it won’t put them there—which is nice. But you do have to hold its hand a little bit through that process.

Melissa Klug: What is your personal stance on emojis? I don’t know that we’ve ever talked about this.

Cabri Carpenter: Oh, I love emojis.

Melissa Klug: Yeah, I do too.

Cabri Carpenter: I use them all the time. I use them even in emails. People say it’s not professional—I'm like, it’s my business. I get to do what I want. And I think it feels personal all the time.

Melissa Klug: I also am a big fan. I put GIFs and stuff too—quite a bit. GIFs, gifs—whatever you want to call them.

Melissa Klug: I know some people would say those aren’t professional. They really make me happy, and that’s pretty much all that matters to me.

Cabri Carpenter: All of the people who are not an Inspired Organizer have no idea—like, the GIFs—on a weekly basis, for check-ins and accountability. And they’re always fabulous.

Cabri Carpenter: And I don’t know how you find all the coolest ones to post.

Melissa Klug: I have my ways.

Melissa Klug: But I just think it makes people pay attention a little bit more. Or maybe it just makes me pay attention a little more. I don’t know.

Melissa Klug: But instead of just a boring paragraph of stuff, throw a funny GIF in there.

Melissa Klug: It’s very on brand for you.

Cabri Carpenter: Yeah.

Melissa Klug: There you go.

Melissa Klug: So I have to train my ChatGPT to make sure it uses plenty of them.

Melissa Klug: One of the things when we say you do have to check it, though: There was a story recently about a lawyer.

Melissa Klug: Lawyers have to submit very long briefs when they’re doing a case. And a lawyer submitted a brief that was written by ChatGPT, and it contained a bunch of fake cases and a bunch of very wrong information—and he got in trouble.

Melissa Klug: So there is starting to be more of this. Like you talked about earlier—kids getting kicked out of college classes. There are definitely downsides.

Melissa Klug: So we just want people to be careful.

Melissa Klug: For instance, you can use it to do some social media posts, but double-check them. Don’t throw them up without taking a look at them first—especially on something that important.

Melissa Klug: And very legal—we’re not doing legal cases, but even things like a blog or whatever—just make sure you’re reading carefully.

Melissa Klug: Okay, we’re going to talk about prompts. This is really where the rubber meets the road, because the prompt is the most important part.

Melissa Klug: Don’t you think—how to get a good result out of ChatGPT?

Cabri Carpenter: Absolutely.

Melissa Klug: Okay—we have reached the end of what we’re doing for today. I have broken this up into three parts. Don’t be upset. It’s really just to help save you and your ears, because there’s a lot of information in here.

Melissa Klug: So I want to make sure everybody can get the information—and then go really absorb it and implement it and all the things.

Melissa Klug: Part one is up now. Part two will be up tomorrow if you are a live listener. And if you’re not a live listener—part two’s there. So there you go.

Melissa Klug: And then part three will be up the day after. I’m not messing around this week, you guys—three podcasts. It’s very exciting.

Melissa Klug: Once again, if you want to follow along, if you want the video version of this, go to ProOrganizerStudio.com/links.

Melissa Klug: And P.S.—I have a P.S. for you: I will put the entire thing—the entire video—up there when I get all three of the podcasts published, so you can watch it all at one time: one glorious hour-and-a-half-long experience, if you want to.

Melissa Klug: Yeah, it’s an hour and a half long because AI is a very meaty subject, you guys.

Melissa Klug: Stay tuned for tomorrow where we’re talking about prompts. Prompts are what make the magic happen in AI.

Melissa Klug: If you have any questions, please reach out to me.

Melissa Klug: By the way, if you’re listening to this, our Inspired Organizer program—you have one more week to join, until November 11, 2025. Then enrollment is closing.

Melissa Klug: The price will be going up. Lots of other things are changing. We’re changing a lot of things in Inspired Organizer for 2025.

Melissa Klug: So if you want to get in for lifetime access and all the things, please hit us up. That is also at ProOrganizerStudio.com/links.

Melissa Klug: Smooches, organizers.